Refund policy

Refund Policy and Right of Withdrawal

Beetee Shop — Last updated: June 27, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it : unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@beetee.be. Returns must be sent to the following address :

Beetee — G. Demeurslaan 69 B K1.01, 1654 Huizingen

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns : info@beetee.be

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions — Non-Returnable Items

Certain types of items cannot be returned, including :

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care products (beauty, hygiene)
  • Hazardous materials, flammable liquids or gases
  • Sale items and gift cards

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

14-Day Right of Withdrawal (European Union)

In accordance with Book VI of the Code of Economic Law (art. VI.47), if goods are shipped within the European Union, you have the right to cancel or return your order within 14 calendar days, for any reason and without justification.

As above, your item must be in the same condition that you received it : unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@beetee.be.


Beetee
G. Demeurslaan 69 B K1.01, 1654 Huizingen
VAT: BE0783.619.943
📞 +32 477 75 35 77
✉️ info@beetee.be